Sales and Shipping Policies

Our Guarantee

We guarantee that our plants, tubers and bulbs will arrive to you in good condition and be true to name. We guarantee the same when we sell products at markets.

Tubers, bulbs, rhizomes, corms etc are shipped in sawdust to prevent them from drying out. They need to be potted up as soon as they arrive. 

Plants and tubers et. al. are living items, so they each have preferred conditions. There's plenty of information about growing plants on our website. Please read our growing guides in the Education section.

We are human and mistakes can happen. If you have received the wrong product we will refund you in full or replace the plant. The same plant may not be available immediately as numbers are limited each season. 

 

Shipping Policies:

Apollo Farm NZ takes great care in carefully packaging plants and dahlia tubers. We use NZ Post Couriers as we have found them to be the most careful and reliable courier service provider in NZ over many years. 

In the unlikely event that a plant or product arrives damaged, is delayed or is lost please contact us as soon as possible so we can sort this out this with our shipping provider. 

For a full list of NZ Post Courier Service terms refer to their website here. For a full list NZ Post Terms and Conditions refer to their website here. 

 

Sales Policies

Apollo Farm NZ reserves the right to limit sales to individuals or businesses. This is in order to ensure that rare historical dahlias can be preserved and enjoyed by many gardeners, not just a limited few. 

Apollo Farm NZ reserves the right to limit, cancel or suspend sales if the following is activities are suspected: 

1. Purchasing with the intention of reselling at a higher price on social media platforms, Trademe.co.nz, Facebook marketplace or any other market, online or in person.

2. Fraudulent transactions as per New Zealand business laws including. the Fair Trading Act.